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Updated November 2026

New U388 slots missing from your lobby

A release you were looking for is not in the U388 lobby, or its demo refuses to open — what to try before reporting it.

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Sign-in and lock-outs  ·  Deposits that did not land  ·  Payouts held on pending

A new U388 title missing from your lobby is searched by its exact name first, since filters group games by studio; a release listed here that is not in your lobby has not reached the account yet. A demo that will not open in the browser is worth trying in the app. 18+.

Recent releases and the studio behind each

SlotProviderType
MentalNolimit CityVideo slot
StarburstNetEntVideo slot
Sweet BonanzaPragmatic PlayCascading slot
Fire in the HoleNolimit CityVideo slot
Mahjong WaysPG SoftVideo slot
Gates of Olympus 1000Pragmatic PlayVideo slot
Fortune TigerPG SoftJackpot slot
Zeus vs HadesPragmatic PlayVideo slot
Bigger Bass BonanzaPragmatic PlayCascading slot
Fruit PartyPragmatic PlayVideo slot
John HunterPragmatic PlayVideo slot
San QuentinNolimit CityVideo slot
Moon PrincessPlay'n GOVideo slot
The Dog HousePragmatic PlayVideo slot
Razor SharkPush GamingVideo slot
Wolf GoldPragmatic PlayJackpot slot

Reference list only: what reaches your lobby depends on each studio's rollout.

When a new title does not show up

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Questions that come with this problem

A new game is not in my lobby.
Search the exact title rather than browsing a category, then reload the lobby — rollouts reach accounts at different times.
The demo will not open.
Try the other route: a demo that fails in the browser will sometimes start in the app, and the other way round.
Which studios do these titles come from?
The list names the studio next to each title, so you can tell live chat which client is failing. 18+.

Other u388 problems